PASSPORTSUBMISSION.US operates as a private service provider with no affiliation to any governmental organization.

Frequently Asked Questions

Take a look below to find answers to common questions about our passport services.

PassportSubmission.us is your trusted, private partner in simplifying the U.S. passport application process, operated by EXPEDITE MEDIA LLC. We specialize in providing expert, hassle-free assistance by pre-filling your government forms with the details you provide, assembling a ready-to-mail package complete with clear instructions and checklists, and offering personalized guidance to help you avoid costly mistakes. This saves you time and frustration, ensuring your application is accurate and complete right from the start. As a third-party service, we're not affiliated with the government, and this is transparently stated on our site. While passport forms are always free on Travel.State.Gov and you can apply independently, our value lies in the convenience and peace of mind we deliver—think of us as your dedicated support team for a smoother journey to getting your passport.

Absolutely not—PassportSubmission.us is an independent, private service with no affiliation, endorsement, or connection to the U.S. government, the Department of State, or any federal agency. We're here to enhance your experience by offering optional, expert preparation help that makes the process easier and more efficient. Our clear disclosure on the website ensures you know exactly what you're getting: value-added convenience without any government ties. For official, free resources and processing, head straight to Travel.State.Gov to stay informed and in control.

At PassportSubmission.us, we deliver premium convenience services designed to make your passport application effortless and error-free. Our offerings include: - Expert review of your information for accuracy and completeness. - Professional pre-filling of the right free government forms (like DS-11 for new passports or DS-82 for renewals) tailored to your needs. - Assembly of a comprehensive mailing package, including step-by-step instructions and a customized checklist for supporting documents. - Ongoing guidance from our specialists to prevent common pitfalls that could delay your application. Whether you're applying for a new passport, renewing an existing one, or handling a lost/stolen case, we cover it all—focusing on preparation so you can mail with confidence. This optional service is all about saving you hours of research and rework, but remember, forms are free on Travel.State.Gov, and you can always manage the process yourself. Our true value? Turning a potentially overwhelming task into a seamless experience with professional support every step of the way.

Our transparent fees are solely for the exceptional convenience and expertise we provide in preparing your passport package—completely separate from the U.S. government's mandatory processing fees (such as $130 for an adult renewal, paid directly to them via check or money order). We offer a straightforward, flat service fee with no surprises, detailed right on our website, and we accept Visa or Mastercard for easy payment. This covers our specialized pre-filling, package assembly, error-prevention guidance, and dedicated support, helping you avoid the time and potential resubmission costs of DIY errors. While passport forms are free on Travel.State.Gov and no fees are required to access them, choosing our service means investing in efficiency and accuracy. Visit our site for current pricing and see how our value far outweighs the cost by streamlining your application process.

Since PassportSubmission.us focuses exclusively on expertly preparing your application package for you to mail, we don't handle the actual processing, tracking, or status updates—that's all managed by the U.S. Department of State for security and accuracy. To get the latest on your passport's whereabouts or application progress, simply visit Travel.State.Gov or call the National Passport Information Center at 1-877-487-2778. We recommend using only official government channels to protect your information and avoid any risks from unauthorized sites. If your question is about our preparation service before mailing, we're here to help maximize your application's success from the outset.

We understand errors can happen, and that's where our commitment to your success shines—PassportSubmission.us is designed to minimize them upfront with our expert review and guidance. If the U.S. Department of State spots an issue and returns your application post-submission, we'll gladly assist by analyzing their feedback and helping you prepare a corrected package, often at no extra service fee (per our terms). You'll still mail the updates yourself to the official center. If you catch an error before mailing, simply log into your secure portal on our site, update the information, and regenerate your forms instantly for a fresh, accurate package. This flexibility is part of the value we provide: proactive support to keep things moving smoothly. Forms and instructions are free on Travel.State.Gov for self-fixes if you prefer, but our service ensures you have a reliable partner to make corrections effortless.

We're dedicated to providing top-tier, accessible support that underscores the value of choosing PassportSubmission.us—making your passport journey as smooth as possible. For personalized assistance with our preparation services, reach us through the contact form on our website, email at support@passportsubmission.us, or our phone line (details on the site). Plus, enjoy real-time help from our live customer support agents via chat, available from 9 AM to 4 PM for direct conversations. Outside those hours, access our intuitive Chat Assistant by logging into your portal and navigating to the "Help" section—it's there 24/7 for quick answers on form pre-filling, packages, and more. Remember, for official government matters like status checks or urgent passport issues, contact the Department of State at Travel.State.Gov or 1-877-487-2778 to ensure reliable, secure information.